Call Answering Service

Smart, Professional and Caring Telephone Service from a family run business.

Never miss calls with a dedicated call answering service.

The biggest frustration as a customer when contacting a business is if you cannot get in touch. A new sale and continuing custom rely on great communication and stellar customer service. A call answering service can help you achieve this.

At Call a Real Person, it’s what we do. By answering your calls, we provide the reassurance your customers need. No missed calls, friendly and polite interaction, increasing your chances of sales and improving the customers journey. Read more about the benefits here.

Call Answering Service Telephone and Headset for Taking Calls

What We Do?

We answer your calls when you can’t.

If you’re on another call, busy or out on site, just forward your calls to us.

We’ll handle them for you and pass your messages on via Email and Text.


Your customers calls always get answered, improving your sales and satisfaction.

You won’t miss a potential new customer.

Vastly more cost effective than a full time receptionist/PA.

How it Works

We provide you with a unique divert number.

Divert your calls to that number and we’ll answer them in your business name in a polite, friendly manner.

We’ll then capture a message and send it to you.


Transparent and cost effective.

From just £20 a month for us to be here Monday to Friday and wait on your calls.

10 Messages initially included and the more we take, the more discount you’ll receive.

Our Google Testimonials

Don’t just take our word for it

Call a Real Person IconCall a Real Person

24 Wilson Close, Newquay

4.9 15 reviews

  • Avatar Christine Chaplin ★★★★★ 5 months ago
    We have been a customer of Call A Real Person for quite a few years now and have found them to be very professional and good value for money. All messages are forwarded by text and email and they even cancelled appointments for me when … More I was once rushed into hospital. Highly recommended.
  • Avatar John McMahon ★★★★★ 5 months ago
    I have used CARP and Jamie for many years now for my business calls and I have to say the service they offer has been excellent. My own clients are continually surprised when I tell them that it is an answer service I use. I would not hesitate … More to recommend CARP and Jamie to anybody requiring this service.
    Value for money and highly professional at all times.
    1st D'Zine Office Solutions.
  • Avatar Julian Carpenter ★★★★★ 5 months ago
    We've used Call A Real Person for more years than I'm able to remember. Jamie and the team are essentially the first point of contact by telephone for all calls to our business. They've taken the time to understand our what … More we do and can therefore go that extra mile to provide a great customer experience from first point of contact to point of sale. Many thanks, and keep up the good work!
  • Avatar Active Garden Ltd ★★★★★ 10 months ago
    We have used CARP for 13 years and our business wouldn't have grown as it has without the service that CARP offer. They are always at the end of the phone when we cannot, and they are very polite, friendly and get the right messages … More for us as they know us so well. It is great to work with them. We tell CART where we are, when to contact us, what message to give customers on our behalf that day, etc. We have recommended them to other businesses over the years and would do it again. Thanks Jamie and team for years of great service.
  • Avatar Allen Morgan ★★★★★ 10 months ago
    Jamie and his team have looked after our business for over 10 years. They go above and beyond what is expected of them and provide us with professional, out of office call answering which helps us when we are away from the office. The … More Working From Home experience has taught us that now more than ever it is imperative to have call answering in place and Call A Real Person provide us with that flexibility.
  • Avatar Richard Walsh ★★★★★ 5 months ago
    Jamie and his team are extremely professional, polite and helpful not only to our customers when they call but have always been a great help to us too. We would not hesitate in recommending them to any company who require a call answering … More service.
  • Avatar Amy Cook ★★★★★ 5 months ago
    Jamie is a fantastic asset to our business and I can't recommend him enough! As a small business, it is important for us to answer every call, but sometimes this just isn't possible for us to do ourselves. CARP answers the calls … More in such a seamless way, just as we would ourselves, and is friendly and helpful to our customers. The messages come straight through to both email, and via text message so anything urgent can be dealt with immediately. It really is an essential back-up service that we just couldn't do without! Thanks Jamie!!
  • Avatar Michael Verinder ★★★★★ a year ago
    We have used Call A Real Person for many years now and they have offered a fantastic service. Jamie and the team go above and beyond to help out with your calls. I wouldn't hesitate to recommend them to any company who need this service. … More
  • Avatar Roger Charles ★★★★★ 3 years ago
    We at British Beds Worldwide Ltd have relied on Jamie and his team to be at the end of the 'phone whenever we can't. Jamie has always greeted our customers and suppliers with great friendliness, courtesy and efficiency – even … More when they struggle with English as a first language and even when they have been unjustifiably rude and inconsiderate. We can't recommend him highly enough: he's a real colleague and the service is so much better than Voicemail or and Answerphone.
  • Avatar Emma Rawthorne ★★★★★ 3 years ago
    Excellent, efficient and very cost effective service.


Our Prices

You always start at £20 each month, as your message count rises, so does the discount you receive.

Unlike our competitors we don’t ask you to pick a plan, we will always charge you as little as we can.

Base cost per month


10 Messages included in base monthly charge.

Extra Messages £1.50 

When you reach 25 Messages, you will be moved onto the next band automatically.

At 25 Messages


All 25 Messages discounted to £1.84

Extra Messages £1.40

At 50 Messages total you will be moved onto the next band.

At 50 Messages


All 50 Messages discounted to £1.40

Extra Messages £1.30

At 100 Messages you will be moved onto the next band.

At 100 Messages


All 100 Messages discounted to £1.36

Extra Messages £1.20

At 200 Messages you will be moved onto the next band.

At 200 Messages


All 200 Messages discounted to £1.24 each.

Extra Messages £1.15

At 300 Messages you will be moved onto the next band.

At 300 Messages


All 300 Messages discounted to £1.08 each.

Extra Messages £1.10

This is our final band, enquire with us for higher volumes.

Start your free week trial today.

No Obligation, No Payment Details Taken.